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Terms of Service

‘Chalein’ Terms of Service (“Agreement”)

Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using Chalein (“the App”) and (“the Website”) operated by Chalein (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the App and the Website. By accessing or using the App in any manner, including, but not limited to, connecting with other users, ride- sharing, communicating, using locational features and connecting to Social Networks, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.


Chalein provides a platform where individuals can initiate contact for other people for the purpose of sharing transport. We do not provide a matching service between Users or offer advice as to what transport of individuals would be suitable travel companions – this remains entirely at user’s responsibility.

Users of the App are advised no checks whatsoever are made against individuals using the App. Therefore, you should exercise all due diligence and caution when connecting with other users to make sure they are a safe and suitable ride share partner. We encourage users to only connect with people that they know and trust using existing social connections, if you choose to connect with a stranger it must be done with a high degree of due diligence, and completely at your own risk.

Eligibility & Use

In order to use the App, you must be at least 18 years old or supervised by a Parent or Guardian. You are entirely responsible for your posted journeys. We are not obliged to check the identities of anyone using Chalein. You are responsible for all equipment (including but not limited to computer, software, telephone, internet and other telecommunication systems) used to access the App, together with any charges or costs incurred as a result of its use.

Intellectual Property

The App and the Website and its original content, features and functionality are owned by Chalein and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web Website and stored on your computer’s hard drive. Like many Websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


We may terminate your access to the App, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Websites

In some circumstances, our App or Website may contain links to third-party Websites that are not owned or controlled by Chalein Pty Ltd. Chalein has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party Websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party Website that you visit.

Limited License

Chalein grants you a non-exclusive, non-transferable, limited license to use the App and Website in accordance with this Agreement.

Limitation Of Liability

In no event shall Chalein Pty Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of the App, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney’s fees, arising from your violation of any third-party’s rights.

Warranty Disclaimer

Your use of the App is at your sole risk. The App is provided on an “as is” and “as available” basis. The App is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of transportation accident or false representation of a third party. We advise you to use your common sense with the App, and choose to communicate and ride-share with people you know and trust. Chalein Pty Ltd, its subsidiaries, affiliates, and its licensors do not warrant that i) the App will function uninterrupted, secure or available at any particular time or location; ii) any errors or defects will be corrected.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the App. Your continued use of the App and the Website after any such changes constitutes your acceptance of the new Terms of Service. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the App or discontinue any use of the App immediately.